Careers
Want to work for the No.1 spa brand in the UK?
We look for highly motivated individuals with passion and commitment to their work who wish to work in a fast-moving, inspirational and results-driven company.
If you think you have the credentials to fill one of these roles, simply send your CV, with a covering letter to the address below or email karin.mcgowan@thesanctuary.co.uk.
Alternatively, download the PDF Application Form and post your application to:
Human Resources Manager, The Sanctuary, 12 Floral Street, Covent Garden, London, WC2E 9DH
Based in Hemel Hempstead, Hertfordshire
Marketing, Product Development, Finance, Operations and Reservations Booking Agents Roles
Reservations Agents
Full and Part Time positions available (Including evenings and weekends).
We are looking for an enthusiastic individual with excellent customer service skills and telephone manner to take bookings for clients to visit The Sanctuary. You will be working within a small team so will need to be a flexible team player. Previous call centre or customer service experience is desirable.
Show me full details >
Based in Covent Garden, London
Customer facing roles including Therapists, Receptionists, Retail Assistants and Housekeeping.
Hostess
We are looking for a Hostess to work in both our Sleep Retreat and the Koi Carp lounge area. You will carry out familiarisation tours of the spa and keep the lounge areas tidy. You will need to enjoy working with people and be a good communicator, as well as having a smart appearance and a caring approach. Previous guest service experience is desirable. Flexibility is essential as you will be working a shift rota pattern.
Show me full details >
Receptionist
We are looking for responsible individuals for our Reception Team. You will greet clients upon arrival to check them into the spa, as well as checking them out when they leave. Working in a small team, you will thrive on providing a high standard of customer care. Flexibility is essential as you will be working a shift rota pattern. You will also be an excellent team player.
Show me full details >
Retail Assistant
We require Retail Assistant’s to provide advice and excellent customer service to all our guests. You will be set targets which you will be expected to reach and exceed so previous experience of retail would be an advantage. More importantly is the ability to work as part of a team and to have a friendly but professional personality. Various hours are available and weekend work is included in the shift patterns.
Show me full details >
Massage Therapists
You will be part of a motivated and highly trained team providing a wide range of treatments, many of them using The Sanctuary’s own range. You will need to be a minimum of NVQ Level III qualified, CIBTAC, CIDESCO or equivalent.
High standards are required, not only in technical skills, but in personal presentation and the way you communicate with guests. Our reputation is built on outstanding service as well as quality treatments and so you will need to be dedicated and committed to your profession to join the team.
(28 hours a week, including some evenings and weekends).
Show me full details >
Reception Supervisor Maternity Cover
We are looking for responsible individuals to supervise our Reception Team. Working alongside our Reception Manager, you will assist in introducing new systems and efficient working methods so as to ensure reception operates successfully for the benefit of all our guests. You will motivate the Reception Team who work towards a common goal of excellent customer care and you will also enjoy working with both our guests and staff. Ideally you will be keen to develop your management skills further with us.
Show me full details >
Training Manager
A truly fantastic opportunity has arisen, this is an ideal challenge for someone who wants to grow professionally. The successful candidate will have strong business acumen with at least 3 or more years experience in a commercial spa environment. You will need to be a dynamic, enthusiastic candidate with a passion for the beauty industry. An ability to lead, motivate and develop the team is a must.
Requirements for this position are:- Beauty background, ideally hold a teaching/training role within the industry, and practises a high standard in both verbal and written communication.
Show me full details >
