Covent Garden Day Spa

Just coming for a treatment? Facilities are not available to guests coming only for a treatment.

How to Spa

If there's one word to remember at the Sanctuary Spa, it's relax. You are choosing to pay for this time with us and you deserve to be pampered and treated from head-to-toe. Give yourself permission to have your me-time. The facilities and people at the Sanctuary Spa are there for you. Liberate your mind and body of worries, discomfort and fear of awkward moments and open yourself to the enjoyment of the spa experience.

Because we want your time at the Sanctuary to be stress-free, we want you to know exactly what your day will entail. We have therefore put together the following information for you, so you can relax and enjoy your special day ahead.

Planning your visit

Once you have decided on the date of your day or evening visit, simply call our Reservations Team where one of our friendly agents will take you through any treatment requirements and confirm details such as whether you plan to have lunch at the spa. To avoid disappointment, we recommend that you have more than one date in mind, just in case your first choice is not available. Due to popularity, Saturdays tend to require booking in advance by around four to six weeks. School holidays also tend to get fully booked and require pre-booking so please call as soon as you can to book any dates which fall into this area.

At the Sanctuary Spa we cater for and can accommodate all dietary requirements. We therefore kindly request that guests do not bring their own food and drink with them on their visit.

Arrival

The Sanctuary Spa has so many facilities and areas to discover that when you first arrive it can all feel a little overwhelming, especially if it's your first visit. Do therefore make sure that you arrive early for your treatments, so you can fully enjoy all our facilities.

When you have checked-in with us, you will be offered a tour of the Spa by one of our hosts, who will give you a schedule of your treatments and show you to your locker, where a white fluffy robe will be waiting for you. You will be shown how to use the locker system by your host so that all your belongings are safe during your visit. At this point you will be left to change into your swimwear or if you prefer to be naked you can just take your clothes off and put your robe on.

Should I be naked?

For full body and massage treatments your therapist will ask you to completely undress, but most women choose to wear their robe around the Spa while not in treatments. Wearing underwear or swimwear for a massage can undermine the spirit of the day and brings to mind awkward medical examinations as opposed to a relaxed, tranquil Spa Day. But it is important that you feel comfortable and relaxed - so do whatever works for you.

It is fine to wear swimwear in the Jacuzzi and the pools between treatments. There will be some people who choose to be naked in the Jacuzzi and those that prefer a costume or bikini. Either way, you will be fine.

What is provided?

Each guest is provided with a bath robe, soft fluffy white towels and a complimentary tote bag in which to carry necessary personal, non-valuable items.

Showers are available for your use with complimentary Sanctuary Spa Essentials shower products and shampoo and conditioner, and the changing rooms are equipped with endless supplies of cotton wool, Sanctuary Skin Care products and Sanctuary Body Lotion. Hairdryers are also provided and there are electrical facilities for your own hot brushes or hair straighteners.

What to bring with you

• Swimsuit or bikini: for use in the pool and relaxing in and around the spa. For some treatments you will be asked to remove your swimwear if necessary.
• Flip flops: required for walking around the spa, so remember to have them in your bag!
• Gift Vouchers: you will need to hand in any Gift Vouchers that are required for your booking on arrival. If you do forget to bring your voucher with you on the day of your visit, the credit card used to secure the booking will be charged, and provided you produce the voucher within seven days of your visit, the card will be refunded.
• Booking Reference Number: this should be supplied on your confirmation letter. You will be required to give this reference number to reception on arrival.
• Hair styling products: you may wish to bring your own hair styling products as these are not provided.
• Something to read: you might like to bring that favourite book you can't put down or haven't had time to finish. Alternatively, you may wish to read through some of the various magazines the spa has dotted around.

Treatment Time

On your schedule, you will find the name and location of your treatment room. If you can't remember where to go, don't worry - ask someone for directions and they will make sure you are in the correct location at the right time. You will be asked to remain in the waiting area until your personal therapist comes to greet you and take you to your room.

Your therapist will show you the treatment bed, the sheet you are to climb under and the hook for the robe. If you are required to be completely naked they will let you know, and can provide you with disposable underwear if you prefer. They will then give you a few minutes of privacy to disrobe and lie comfortably on the treatment bed and under the fresh sheets. After approximately 5 minutes your therapist will come back in the room.

If you have forgotten to book a treatment you can visit the Spa Services Desk in reception, or ask your host on arrival and we will see if it is possible to accommodate your requirements on the day. Likewise, you may want to book an extra treatment - just ask, and we will see what we can do.

Other fun things to do between treatments

A spa day is a worthwhile investment and we have created packages to pamper your body for the entire day. Make sure you are aware of all the facilities at your disposal, including our pools, Jacuzzis, steam rooms and sauna. You may wish to use these services between your treatments and their use is included in your admission.

In search of absolute tranquillity? Snooze away your worries in our famous Sleep Retreat, with its exclusive Low Frequency Sound Wave Therapy Beds. The Sanctuary Spa was the first spa in the world to use these beds, with their proven medical benefit. Book a complimentary 30-minute session when you call Reservations in order to guarantee your time, as places are subject to availability on the day.

Now you know what to expect! If you have any other queries about your visit, please just call our Reservations Team on 0844 875 8447 and we will be delighted to answer any questions.